B2C Order Processing in WMS 3.0: A Comprehensive Guide

Contents

Assigning Pickers to Orders

Assigning a Single Picker

Assigning Multiple Pickers

Bulk Assign Multiple Pickers

Picking Orders

Manual Picking

Bulk Picking

Packing Orders

Quality Check

Packing the Order

Dispatching Orders

Creating a Manifest

Quick Generate Manifest

Handover to Carrier

Confirming Delivery

Manual Delivery Update

Viewing Completed Orders

Introduction:
Efficient B2C order processing is crucial for maintaining customer satisfaction and operational efficiency. This guide will walk you through the steps of processing B2C orders in WMS 3.0, from assigning pickers to confirming delivery.

Assigning Pickers to Orders

Assigning a Single Picker

1. Navigate to New Orders: Go to the “New” order section.
2. Assign Picker: Click on ‘Assign Picker’ at the end of the order line to assign a specific order to a picker.
   
   

Assigning Multiple Pickers

1. Select Orders: Check the checkbox next to the orders you want to assign.
2. Bulk Assign: Click “Actions” and choose Bulk Assign to single or multiple pickers.
   
   
   
   
   
3. Choose Picker: Select the picker by name and click ‘Assign’.
   

Bulk Assign Multiple Pickers

1. Select Bulk Assign Multiple Pickers: Choose to assign by Product, Location, or Category.
2. Assign: Click ‘Assign’ to proceed.

Picking Orders

Manual Picking

1. Navigate to Pick Section: Go to “Pick” from the secondary navigation panel.
   
   
   
   
2. Assigned Orders: Click on ‘Assigned’ for orders assigned to you.
3. Pick Order: Click on the arrow icon under ‘Actions’ and then ‘Pick’.
   
   
   
   
4. Scan Items: Scan the location barcode, pick bin, and product barcode. Click ‘Add’ to update the picked product and quantity.
   
   
   
   
5. Confirm Picking: Click ‘Confirm’ and then ‘Confirm’ on the pop-up to complete the picking process.
   
   

Bulk Picking

1. Confirm and Move to Pack: Click ‘Confirm and Move to Pack’.
2. Select Packer: Choose a packer from the dropdown and click ‘Confirm’.

Packing Orders

Quality Check

1. Navigate to Pack Section: Go to “Pack” from the secondary navigation panel.
2. Quality Check: Click on ‘Quality Check’ at the end of the order line.
   
   
   
   
3. Scan Products: Scan the picked products. The product line will turn green once complete.
   
   
   
   
4. Confirm QC: Click ‘Confirm’ to complete the quality check.

Packing the Order[OK1] 

1. Add Carton: Click “Add Carton” to select packaging material.
2. Confirm Pack: Input package details and click “Add” to confirm.
3. Packing List: Check the “Packing List” box to request a packing list print.
4. Complete Packing: Click ‘Packing Done’ to complete the packing process.

Dispatching Orders

Creating a Manifest

1. Navigate to Dispatch Section: Go to “Dispatch” from the primary navigation panel.
2. Create Manifest: Click on ‘Create Manifest’.
3. Select Carrier: Choose the carrier and scan the packed parcel shipping label barcode.
4. Input Driver Details: Optionally input driver/collector details.
5. Generate Manifest: Click ‘Create Manifest’.

Quick Generate Manifest

1. Navigate to Dispatch Orders: Go to ‘Dispatch Order’ on the secondary panel.
2. Awaiting Orders: Click on ‘Awaiting’ from the header.
3. Generate Manifest: Select Generate Manifest.

Handover to Carrier

1. Navigate to Scheduled Orders: Go to ‘Dispatch Order’ on the secondary panel and click on ‘Scheduled’.
2. Handover: Click ‘Handover to Carrier’ for carrier collection confirmation.

Confirming Delivery

Manual Delivery Update

1. Navigate to Out from Warehouse: Go to ‘Dispatch Order’ on the secondary panel and click on ‘Out from Warehouse’.
2. Confirm Delivery: Click on the arrow icon and select ‘Confirm Delivery’.

Viewing Completed Orders

1. Navigate to Completed Orders: Go to “Order” from the primary navigation panel.
2. Delivered Orders: Click on ‘Completed’ on the secondary panel and then ‘Delivered’ to view completed orders.

Conclusion:
By following these steps, you can efficiently process B2C orders in WMS 3, ensuring timely and accurate order fulfillment. For further assistance, refer to the WMS 3 support documentation or contact customer service.