How to Mark an Order as Delivered or Complete in Anchanto OMS

Introduction:

Maintaining accurate order statuses is essential for proper order management in Anchanto OMS. This guide shows you the exact steps to mark orders as "Delivered" or "Complete" in the system, helping you keep your records updated and organized.

Contents

Steps to Mark an Order as Delivered

Step 1: Access the Order Module

Step 2: Use the Action Button

Step 3: Specify a Reason

Step 4: Confirm the Action

Important Notes to Remember

Watch the Tutorial Video

Steps to Mark an Order as Delivered

Step 1: Access the Order Module

1. Navigate to the Order Module in Anchanto OMS.
2. Select New Orders to view the list of pending orders.
3. Choose the specific order you want to mark as delivered.
   
   

Step 2: Use the Action Button

1. Click on the Action Button next to the selected order.
2. Scroll down and locate the "Mark Orders Delivered" option.
   
   

Step 3: Specify a Reason

1. A prompt will appear asking you to specify a reason for marking the order as delivered.
2. Enter a clear and concise reason (e.g., "Customer received the package").

Step 4: Confirm the Action

1. Click "Confirm" to finalize the status change.
2. The order will now be moved to the Delivered Tab.
   
   

Important Notes to Remember

• Eligible Orders: Only orders with the following statuses can be marked as delivered:
  • Unpaid
  • New
  • Ready for Pickup
  • Packed
  • In-Transit
• Automatic Completion: Orders older than 90 days will be automatically marked as Completed in the system.

Watch the Tutorial Video

For a visual guide, check out the attached video tutorial:
Anchanto OMS: How to Mark Orders as Delivered

Conclusion:

By following these steps, you can ensure orders are properly marked as delivered or complete in Anchanto OMS. This maintains accurate order tracking and helps keep your workflow efficient.