My SelluSeller Account
- How can I deactivate an user in Anchanto OMS?
- How do I change the language displayed on Anchanto Order Management?
- How can I know how many users are actively operating my SelluSeller account on my behalf?
- I want to modify my SelluSeller user details. How can I do it?
- How can I view my SelluSeller subscription details?
- How can I disconnect a marketplace from my SelluSeller account?
SelluSeller Dashboard
- How does SelluSeller calculate the total sales shown in dashboard?
- How does SelluSeller calculate the inventory stock value?
- How can I view my total cancelled orders in SelluSeller?
- How can I view my Sales from Promotions in SelluSeller?
- How can I view my total sales by store in SelluSeller?
- Where can I view my daily actionable items in SelluSeller?
General Enquiries
- Reconnect a Zid Store to Enable Webhook Authentication in Anchanto OMS
- Can You Assign Random Gifts in Gift with Purchase (GWP) Promotions?
- How to check Cancel Order Update from OMS to Shopify?
- Basic Troubleshooting for Login Errors in OMS/WMS
- How to identify correct Shop URL while connecting Shopify
- How to identify Product ID and Variation ID on Shopify Store
General FAQs
- Manage Team Members and User Roles in Anchanto OMS
- How to Unmap Marketplace Codes in Anchanto OMS: A Step-by-Step Guide
- What are the functions I can perform for Blibli via SelluSeller?
- How to view Missing Labels in OMS?
- Updating cSKU Images on Shopify via SelluSeller (OMS)
- How to Edit/Update Store Code on SelluSeller
Orders
- Block Unwanted Orders with Order Filtration Rules in Anchanto OMS
- How to Process Returns and Exchanges in Your OMS: A Simple Guide
- How to Create a Return Order: A Step-by-Step Guide
- How to resolve "Not Ready to Fulfill" Orders in Anchanto OMS?
- Configuring Shopify Upsell Order Settings in OMS
- Pending Orders Tab - Frequently Asked Question
Inventory
- Managing Stock Discrepancies for iSKUs Assigned to Multiple cSKUs
- Stock Allocation Bulk Update Guide
- Classification of Inventory Updates
- How can I add a new inventory product
- How to resolve the Stock Sync issue with the help of a Discrepancy Report & Product Report from OMS
- Impacts on Marketplaces by disabling inventory sync in OMS
Catalogue
- Managing Inactive KIT Products via Automated Deactivation
- How to Fix 'Parent Code Mismatch' in Anchanto OMS
- How to Resolve Unsync Products Due to Duplicate SKU IDs?
- Troubleshoot Product Sync Errors in Anchanto OMS
- Option Type Configuration Settings
- How to delete CSKU from Anchanto OMS
Promotions
- [Promotion] Enhanced Support for Same Gift in Multiple Promotion Tiers
- What are the criteria in the Gift with purchase promotion and how it works?
- Syncing Stock Reservation from Shopee to OMS
- Flash Reservation Promotion in OMS
- Flash Reservation Promotion in OMS
- Understanding Stock Allocation vs. Stock Reservation: Key Differences
Reports
- Export Orders with Enhanced Shipment State Visibility
- OMS: Stock Location Report
- OMS: Carrier Report
- OMS: Stock Received Report
- OMS: Consumables Report
- OMS: User Transaction Report
Warehouse Operations
- Where can I view all the details of my warehouse?
- How to cancel Out for Delivery Orders?
- How can I add a new warehouse?
- Which warehouses can I connect with Wareo?
- How can I modify the details of a warehouse?
- How can I add multiple sections in a new warehouse?
General: Integrations
- Saudi Short Address Code Availability in Anchanto OMS
- How to Connect TikTok Shop to OMS: A Step-by-Step Guide
- How to Select Specific Countries for Order Sync from Shopify to Order Management System (OMS)
- How to sync categories for the webstores
- SELLUSELLER & FEDEX INTEGRATION (SANDBOX TESTING & CERTIFICATION)
- How to manage unpaid order fetching from Shopify to OMS?
General: API Keys Guide
- How to Connect Your Shopify Store with Anchanto OMS: A Complete Step-by-Step Guide
- How to Subscribe to the Anchanto OM App on Lazada Service Market?
- Lazada Service Market App Subscription Process
- Where do I find the Client id, Username & Password to connect Multrans with SelluSeller?
- How to add Aramex courier as 3PL / seller own fleet on Anchanto OMS
- How to get API keys for Amazon?
Getting started: Your Account
- Setting Up Single Sign-On (SSO) in Anchanto Order Management Systems (OMS)
- How to add team members / users in the Anchanto OMS
- How can I renew my SelluSeller subscription?
- Troubleshooting: Unable to Login on OMS
- How to Deactivate a User in Anchanto OMS: A Step-by-Step Guide
- If a user forgets their Anchanto OMS password, what is the process for retrieving it?