Managing Inactive KIT Products via Automated Deactivation

Anchanto OMS automatically soft-deactivates inactive KIT products to optimize your product catalogue performance. By automatically transferring unused or obsolete KIT items out of your active operational queues, this enhancement decreases catalogue clutter, speeds up system search queries, and lowers processing overhead during 

• User Roles and Access: This feature is enabled globally for all OMS users. It directly assists OMS Admins and Catalogue/Product Managers with inventory governance, while ensuring cleaner product-selection flows for front-end Operations Teams (store/warehouse personnel) and Sellers/Retailers. 
• Automatic Deactivation Conditions: The backend system continuously scans your listings and triggers a soft-deactivation only when a KIT product meets both constraints simultaneously: 
  • No Orders Recorded: The product generates zero order transactions for a consecutive period of 45 days (system default). 
  • Zero Inventory Stock: The product maintains a stock count of zero throughout that exact same 45-day window. 
• Downstream Workflow Impact: Once soft-deactivated, a KIT configuration is barred from rendering inside Active catalogue views, Product listing flows, Inventory selection screens, and Order creation windows.

Steps

Track, Verify, and Reactivate Inactive KIT Products

Follow these operational steps to monitor your approaching timelines, audit deactivated inventory, and restore active visibility:

1. Go to Dashboard → Look at the Right Side Panel → View the Catalogue section displaying a real-time count of Kits Expiring Soon along with a red badge indicator.

2. Go to Dashboard → Click Kits Expiring Soon (or Upcoming KIT Deactivations) → The system redirects you to the filtered workspace with the Expiring in 7 Days grid tab active

3. Go to Catalogue → Click the Others drop-down filter → Click Deactivated → The system opens the comprehensive deactivated inventory module. 

4. Go to Catalogue → Scan the main layout columns → The interface displays three tracking columns: Listed on Stores (number of channels containing the product), Marketplace Status (current state on external channel frontends), and OMS Status (internal system operating state). 

5. Go to Catalogue → Click Others → Click Deactivated → Click Expiring in 7 Days → The grid filters to show a specific list of KIT items approaching auto-deactivation alongside a Deactivation Days Remaining ticker column. 

6. Go to Catalogue → Click Others → Click Deactivated → Click Deactivated Products → The grid filters to show all currently restricted items alongside their system-designated Deactivation Reason. 

7. Go to Catalogue → Open an individual product record → The top contextual banner displays the active OMS Status, Listing Status, and CSKU info fields within the basic header information block.

8. Go to Catalogue → Click Others → Click Deactivated → Click Deactivated Products → Locate your target KIT item row → Click Actions → Click Edit → The operations panel options expand. Go to the expanded action options → Click Reactivate Product → A success notification banner confirms the product update. 

9. Go to Catalogue → Click the Live tab view → The system automatically moves the active KIT back to the standard live inventory list, removes it from the deactivated tracking tab, and logs the reactivation activity.

Automated Email Notifications

The system triggers automated email alerts to keep you informed about your KIT statuses:

• Products Scheduled for Auto-Deactivation: Sent as an advance warning when products have not received orders or have remained out of stock. The email specifies the Days left for deactivation and the Target Deactivation Date. 
  • To prevent deactivation from the email notice: You can replenish stock, create an order for the product to reset the counter, or review product performance. 
• Products Have Been Auto-Deactivated: Sent immediately after the system automatically marks products as Inactive. The email displays the Product Name, No. of Marketplace listed, and Deactivated Date. 
  • To reactivate from the email notice: Click Reactivate from the Deactivated tab UI, replenish stock, or create an order for the product to automatically reset the inactivity counter. 

Common Errors: