How to Configure Webhook URL in Ninjavan Express Account

Introduction

Configuring a webhook URL in your Ninjavan Express account allows you to receive real-time updates on order statuses. This guide provides step-by-step instructions to set up the webhook URL for seamless integration with OMS or WMS.

Contents

What Is a Webhook URL?

Steps to Configure Webhook URL in Ninjavan Express

What Happens Next?

Troubleshooting and Support

What Is a Webhook URL?

A webhook URL is a link that enables communication between two systems. In this case, it allows Ninjavan Express to send order status updates (e.g., successful delivery) to your OMS or WMS account automatically.

Steps to Configure Webhook URL in Ninjavan Express

Follow these steps to set up the webhook URL:

1. Log in to Your Ninjavan Account:
   • Access your Ninjavan Express account using your credentials.
2. Navigate to Settings:
   • Click on Settings and then select IT Settings.
3. Add a New Webhook:
   • Click on +ADD ANOTHER to create a new webhook.
4. Configure the Webhook:
   • Select the Event as Successful Delivery.
   • Choose Version 1.
   • Enter the appropriate URL under URL Endpoint based on your system:
     • For OMS: https://api.selluseller.com/update_ninja_order_status
     • For WMS (eWMS): https://fba.anchanto.com/update_ninja_order_status
     • For WMS (WMS 3): https://carrier-integrations.anchanto.com/v1/webhook_api/order_status/NINJAVAN/push
   • Click SAVE to complete the setup.

What Happens Next?

Once configured, Ninjavan Express will automatically send order status updates to your OMS or WMS account whenever an order reaches the Successful Delivery state.

Troubleshooting and Support

If you encounter any issues during setup or need further assistance:

• Use the live chat feature on the OMS or WMS platform.
• Email help@anchanto.com for personalized support.

Conclusion

Setting up a webhook URL in your Ninjavan Express account is a simple process that ensures you receive real-time order status updates. By following the steps above, you can streamline your order management and improve efficiency. For additional help, reach out to the OMS or WMS support team.