Anchanto OMS & Kakao Gift Integration Guide​

System Involved:

1. Anchanto OMS (Anchanto Order Management System)
2. Kakao Gift

Kakao Gift Shop Integration is supported for the following countries:

1. Korea

Supported API Version

1. API Version V2

Following TikTok Shop credentials are required to connect Kakao gift Shop with Anchanto OMS.

1. Seller App key
2. Store setting to enable automatic confirmation of orders - 'Yes' or 'No'.

To ensure smooth synchronization between Kakao Gift Shop and Anchanto OMS, follow these best practices:

• • Unique SKUs: Ensure all products have unique Stock Keeping Units (SKUs). Duplicate SKUs will not sync correctly; only one product per SKU will be imported.

  • Consistent Product Data: Maintain accurate product information, including attributes, descriptions, and stock levels.

  • Accurate Pricing: Update product prices regularly to align with OMS settings for consistent pricing across platforms.

For help connecting the store to OMS, please see the following article. (How to connect store with OMS)

1. Automatic Product Sync:

   • 1. • When a seller connects their Kakao gift account to Anchanto OMS, existing products (product name, SKU, price, stock, and images) are automatically synchronized.

     2. Order Synchronization:

        • Orders from the past 30 days with statuses such as "Unpaid", "Shipped", "Cancelled", "New", "Delivered", "Return" are synced to Anchanto OMS.

        •  

     3. Syncing Speed:

        • Once the sync process begins, OMS syncs at a rate of 1,000 SKUs every 15 minutes.

Known Challenges

• Sellers cannot sync the authorized brands from Kakao gift shop to Anchanto OMS.

1. Manual Product Sync:

   • Sellers can manually sync group (variation) products from Kakao gift shop to Anchanto OMS as needed with basic details

2. Price and Stock Updates:

   • Sellers can update product prices and stock levels from Anchanto OMS to Kakao store.

Known Challenges

1. Product Status Management:

   • Sellers cannot activate or deactivate products from Anchanto OMS to Kakao shop.

2. Product Deletion:

   • Sellers cannot delete products from Anchanto OMS to Kakao shop.

3. Product Listing
   • Sellers cannot list single, kit, and group products from OMS to Kakao shop using the Anchanto OMS interface.

1. Automatic Inventory Sync:

   • Inventory updates are automatically pushed from Anchanto OMS to Kakao gift store in real time.

2. Manual Inventory Sync:

   • Sellers can manually sync stock from Anchanto OMS to Kakao store if required.

3. Price Management:

   • Sellers can manage prices for all products individually via Anchanto OMS.

Note:

• Kakao Shop only displays the 'Sales Price' as a field on UI. In case of selling price is added by the seller the Price will be ignored and selling price will be synced as Sales Price on Kakao store.​.

1. Automatic Order Sync:

   • Orders with statuses like "Unpaid", "Shipped", "Cancelled", "New", "Delivered", "Return" sync every 30 minutes.

   • "New" orders are synced every 5 minutes.

2. Manual Order Sync:

   • Sellers can manually sync orders via Anchanto OMS under:
     Anchanto OMS >> Integrations >> Ecommerce Sales Channels >> Kakao Shop (connected) >> Sync Orders

3. Shipping Details Management:

   • The integration supports "Shipped via Platform" only.

Order Processing Workflow:

When using Kakao integrated shipping carriers, the Ready to Ship status for orders will follow this automated workflow:

Step 1: Updating the Ready to Ship Status

• If the seller uses both Anchanto WMS and Anchanto OMS:

  • Once the order is physically picked, the status will be updated as Picked in Anchanto WMS.
  • This will automatically trigger the Ready to Ship status update in both Anchanto OMS and Kakao shop.

• If the seller uses only Anchanto OMS:

  • After physically picking all products in the order, the seller must manually update the status as Ready to Ship in Anchanto OMS.
  • This manual update will trigger the Ready to Ship status in the Kakao shop.

Step 2: Syncing Shipping Details -

• Once Kakao store successfully updates the Ready to Ship status:

  • A shipping label/AWB and tracking ID will be generated by Anchanto OMS.
  • From there, the information will be synced to Anchanto WMS for further order processing if they are using Anchanto OMS and WMS as solution.
  • The order status will be updated to "Delivered" in OMS once the seller updates the delivered status on Sales channel.

Known Challenges

1. Order Splitting:

   • The current integration does not support splitting orders.