Anchanto OMS & Catch of the Day Integration Guide

 

1. Integration Details 
2. Credentials Needed for Store Connection 
3. Best Practices for Product Data Synchronization with OMS 
4. Supported Features & Operations At store Connection
5. Catalogue Management
6. Inventory & Price Management
7. Order Management
8. Order Management – System Flow Overview
9. Order Management - Order Status Mapping

 

Systems Involved 

• Anchanto OMS (Order Management System)
• Catch of the Day Marketplace

 

Countries Supported

1. Australia

 

Supported API Version

• Version V3.1.0

 

 

 

 

 

 

 

 

1. Unique SKU: All products in the marketplace or store must have unique Stock Keeping Units (SKUs) to ensure accurate synchronization with OMS. Only one product from duplicate SKU will get sync in OMS/OXM.
2. Proper Product Data Structure: The product data structure (including product attributes, descriptions, and stock quantities) should be consistent and complete.
3. Product Prices: Ensure the pricing of all the products are updated and pricing configurations are consistent and aligned with OMS settings.

• Auto sync the existing category attributes and products with basic details like product name, SKU, price, stock & first image from EBay to Anchanto OMS App once the seller connects their Catch account with Anchanto OMS account.
• As soon as the syncing process will start, the OMS will sync the orders from last 90 days from the Catch in Anchanto OMS.
• Once the sync process begins, OMS syncs at a rate of 1,000 SKUs every 15 minutes.

 

 

1. Price and Stock Updates:

   • Sellers can update product prices and stock levels from Anchanto OMS to Catch store.

   2. Product Listing:

   • Sellers cannot list & update the single (non-variation) one by one using Anchanto OMS user interface or list & update using bulk upload and update (excel template) feature available in Anchanto OMS.

    

   Known Challenges

   1. Product Sync:

      • Sellers cannot sync single (Non-variation) products from Catch Store to Anchanto OMS as needed.

   2. Product Status Management:

      • Sellers cannot activate or deactivate products from Anchanto OMS to Catch store.

   3. Product Deletion:

      • Sellers cannot delete products from Anchanto OMS to Catch store.

1. Auto sync inventory from Anchanto OMS to the EBay as and when it changes in Anchanto OMS on a real time basis.
2. Sync inventory manually from Anchanto OMS to the EBay store using Sync Stock (if required).
3. Sellers can manage prices for all products individually via Anchanto OMS.
4. Price Mapping -

OMS	Catch of the Day
Price	Price
Selling Price	Selling Price
Sale Start Date	Sale Start Date
Sale End Date	Sale End Date

 

1. Automatic Order Sync:

   • Orders with the following statuses are automatically synced from Catch to Anchanto OMS every 30 minutes with statuses "Shipped", "Shipping", "Received", "Cancelled".

   • New orders sync every 5 minutes.

2. Manual Order Sync:

   • Sellers can manually sync orders through Anchanto OMS by navigating to:

     • OMS >> Integrations >> Ecommerce Sales Channels >> Catch Store (Connected) >> Sync Orders

3. Shipping Integration:
   • The integration supports "Self Ship and Shipped by sales channel" both.

 

Known Challenges

1. Order Splitting:

   • The current integration does not support splitting orders.

Order Processing Workflow:

When using Catch integrated shipping carriers, the Ready to Ship status for orders will follow this automated workflow:

Step 1: Updating the Ready to Ship Status

• If the seller uses both Anchanto OMS and Anchanto WMS:

  • Once the order is physically picked, the status will be updated as Picked in Anchanto WMS.
  • This will automatically trigger the Ready to Ship status update in both Anchanto OMS and Catch marketplace.

• If the seller uses only Anchanto OMS:

  • After physically picking all products in the order, the seller must manually update the status as Ready to Ship in Anchanto OMS.
  • This manual update will trigger the Ready to Ship status in Catch.

Step 2: Syncing Shipping Details -

• Once Catch store successfully updates the Ready to Ship status:
  • A shipping label/AWB and tracking ID will be generated by Anchanto OMS.
  • From there, the information will be synced to Anchanto WMS for further order processing if they are using Anchanto OMS and WMS as solution.
  • The order status will be updated to "Delivered" in OMS once the seller updates the delivered status on Sales channel.

 

 

 

Anchanto APP Status	Catch Status	Details
New	Shipping	When all items in the order are in stock, the order can be moved to the "Ready for Pick" status.
Partial	Not Supported	If any item is out of stock, the order will wait until the item becomes available in OMS as Partial.
In_transit	Shipped	Order is shipped and in-transit for delivery
Complete	Received	Upon successful delivery with Status as “Received”, the status is updated to "Completed" to Anchanto integrated carrier and same “Completed” status is updated in the OMS.
RFP	Shipping	Order is fulfilled and ready to be Packed
Canceled/Cancel_in_Process	Cancelled	If the buyer cancels the order on Catch, the cancellation status will be reflected there. *Orders can only be cancelled before reaching the "Packed" or "Ready to Ship" status.
Cancelled by Seller/ Cancelled_by_seller_inprocess	Not Supported	*Orders can only be cancelled before reaching the "Packed" or "Ready to Ship" status.
Ready to Ship	Shipping	Order is packed and and ready to be picked up by carrier