Anchanto OMS & Onbuy Integration Guide – Anchanto

Integration Details
Credentials Needed for Store Connection
Best Practices for Product Data Synchronization with OMS
Supported Features & Operations At store Connection
Catalogue Management
Inventory & Price Management
Order Management
Order Management – System Flow Overview
Order Management - Order Status Mapping

Systems Involved

Anchanto OMS (Anchanto Order Management System)
On Buy Marketplace

Countries Supported

United Kingdom

Supported API Version

Version V2

1. Shop Key

2. Secret Key

How to get the above details -

1. Log in to your OnBuy seller account.
2. Navigate to the "Imports & Integrations" section. This section may be accessible from the account dashboard or a specific menu.
3. Click on the "OnBuy API" option to access the API integration settings.
4. Within the "OnBuy API" settings, locate the section labeled "Connection Details", you will find the Secret Key and Consumer Key.
5. Copy the credentials from their and paste it on OMS UI integration page.

Unique SKU: All products in the marketplace or store must have unique Stock Keeping Units (SKUs) to ensure accurate synchronization with OMS. Only one product from duplicate SKU will get sync in OMS.
Proper Product Data Structure: The product data structure (including product attributes, descriptions, and stock quantities) should be consistent and complete.
Product Prices: Ensure the pricing of all the products are updated and pricing configurations are consistent and aligned with OMS settings.

Auto sync the existing category attributes and products with basic details like product name, SKU, price, stock & first image from On Buy to Anchanto OMS App once the seller connects their Iconic account with Anchanto OMS account.
As soon as the syncing process will start, the OMS will sync the orders from last 90 days from the On Buy in Anchanto OMS.
Once the sync process begins, OMS syncs at a rate of 1,000 SKUs every 15 minutes.

Manual Product Sync:
- Sellers can manually sync group (variation) products from On Buy to Anchanto OMS as needed.
Product Listing
- Sellers can list the single (non-variation) & group (variation) products one by one using Anchanto OMS user interface or list & update using bulk upload and update (excel template) feature available in Anchanto OMS.
Price and Stock Updates:
- Sellers can update product prices and stock levels from Anchanto OMS to On Buy store.
Brand Authorization Requirement:
- Sellers can sync brands from the On Buy seller center to Anchanto OMS.
Product Update:
- Auto update products from On Buy store to Anchanto OMS is available.

Known Challenges

Product Status Management:
- Sellers cannot activate or deactivate products from Anchanto OMS to On Buy store.
Product Deletion:
- - Sellers cannot delete products from Anchanto OMS to On Buy store.

Auto sync inventory from Anchanto OMS to the On Buy store as and when it changes in Anchanto OMS on a real time basis.
Sync inventory manually from Anchanto OMS to the On Buy store using Sync Stock (if required).
Sellers can manage prices for all products individually via Anchanto OMS.
Price Mapping -

OMS	On Buy
Price	Price
Sale_Price	Selling Price

Automatic Order Sync:
- Orders with the following statuses are automatically synced from Iconic to Anchanto OMS every 30 minutes with statuses "Payment Accepted", "Processing Delivery", "Cancelled" "Shipped", "Delivered".
- New orders sync every 5 minutes.
Manual Order Sync:
- Sellers can manually sync orders through Anchanto OMS by navigating to:
  - OMS >> Integrations >> Ecommerce Sales Channels >> On Buy Store (Connected) >> Sync Orders
Shipping Integration:
- The integration supports "Self Ship and Shipped by sales channel" both.

Known Challenges

Order Splitting:
- The current integration does not support splitting orders.

Order Processing Workflow:

When using On buy integrated shipping carriers, the Ready to Ship status for orders will follow this automated workflow:

Step 1: Updating the Ready to Ship Status

If the seller uses both Anchanto OMS and Anchanto WMS:
- Once the order is physically picked, the status will be updated as Picked in Anchanto WMS.
- This will automatically trigger the Ready to Ship status update in both Anchanto OMS and On Buy marketplace.
If the seller uses only Anchanto OMS:
- After physically picking all products in the order, the seller must manually update the status as Ready to Ship in Anchanto OMS.
- This manual update will trigger the Ready to Ship status in On Buy.

Step 2: Syncing Shipping Details -

Once On Buy store successfully updates the Ready to Ship status:
- A shipping label/AWB and tracking ID will be generated by Anchanto OMS.
- From there, the information will be synced to Anchanto WMS for further order processing if they are using Anchanto OMS and WMS as solution.
- The order status will be updated to "Delivered" in OMS once the seller updates the delivered status on Sales channel.

Anchanto APP Status	On buy Status	Details
New	Awaiting_Dispatch	When all items in the order are in stock, the order can be moved to the "New" status.
Partial	Not Supprted	If any item is out of stock, the order will wait until the item becomes available in OMS as Partial.
In_transit	Not Supported	Order is shipped and in-transit for delivery
Complete	Complete	Upon successful delivery with Status as “Complete”, the status is updated to "Completed" to Anchanto integrated carrier and same “Completed” status is updated in the OMS.
RFP	Not Supported	Order is fulfilled and ready to be Packed
Canceled/Cancel_in_Process	Cancelled	If the buyer cancels the order on Iconic, the cancellation status will be reflected there. *Orders can only be cancelled before reaching the "Packed" or "Ready to Ship" status.
Cancelled by Seller/ Cancelled_by_seller_inprocess	Not Supported	*Orders can only be cancelled before reaching the "Packed" or "Ready to Ship" status.
Ready to Ship	Not Supported	Order is packed and and ready to be picked up by carrier

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