Anchanto OMS & Haravan Integration Guide – Anchanto

Systems Involved

Countries Supported

Supported API Version

Step 1. Login to OMS account and follow the steps on the custom installation page

Step 2. Fill up the below details in the form displayed

Step 3. Click on Generate API token at the bottom of the form

Step 4. Users will get re-directed to Haravan login page

Step 5. User need to input their Login ID and password to proceed further

Step 6. Select the organization you want to get connected to

Step 7. In the next step, user need to provide permission to OMS to access Inventory, products etc.

Step 8. User will now re-direct to OMS and your Haravan store will be successfully connected to Anchanto OMS.

Unique SKU: All products in the marketplace or store must have unique Stock Keeping Units (SKUs) to ensure accurate synchronization with OMS. Only one product from duplicate SKU will get sync in OMS/OXM.
Proper Product Data Structure: The product data structure (including product attributes, descriptions, and stock quantities) should be consistent and complete.
Product Prices: Ensure the pricing of all the products are updated and pricing configurations are consistent and aligned with OMS settings.

Auto sync the existing category attributes and products with basic details like product name, SKU, price, stock & first image from Haravan to Anchanto OMS App once the seller connects their Haravan account with Anchanto OMS account.
As soon as the syncing process will start, the OMS will sync the orders from last 90 days from the Haravan in Anchanto OMS/OXM.
Store specific attributes such as Brands (only Authorized) are synced from the Haravan in Anchanto OMS.

Manual Product Sync:
- Sellers can manually sync group (variation) products from Haravan to Anchanto OMS as needed.
Product Listing
- Sellers can list & update the single (non-variation) & group (variation) products one by one using Anchanto OMS user interface or list & update using bulk upload and update (excel template) feature available in Anchanto OMS.
Brand Authorization Requirement:
- Sellers must authorize brands in the Haravan seller center and inform Anchanto support to sync newly authorized brands.
Price and Stock Updates:
- Sellers can update product prices and stock levels from Anchanto OMS to Haravan store.

Product Status Management:
- Sellers cannot activate or deactivate products from Anchanto OMS to Haravan store.
Product Deletion:
- Sellers cannot delete products from Anchanto OMS to Haravan store.

Auto sync inventory from Anchanto OMS to the Haravan as and when it changes in Anchanto OMS on a real time basis.
Sync inventory manually from Anchanto OMS to the Haravan store using Sync Stock (if required).
Sellers can manage prices for all products individually via Anchanto OMS.

Note:

Haravan displays two price fields:
- Price: If only the Price is entered in OMS, it syncs as the Price in Haravan store.
- Compare_at_Price: If a Selling Price is entered in OMS, it will sync as the Compare_at_Price in Haravan store.

Automatic Order Sync:
- Orders with the following statuses are automatically synced from Haravan to Anchanto OMS every 30 minutes with statuses "Cancelled", "Paid", "Fulfilled" "Shipped", "Delivered", "Unpaid", "Cancel in progress".
- New orders sync every 5 minutes.
Manual Order Sync:
- Sellers can manually sync orders through Anchanto OMS by navigating to:
  - OMS >> Integrations >> Ecommerce Sales Channels >> Haravan Store (Connected) >> Sync Orders
Shipping Integration:
- The integration supports "Self ship and Shipped by sales channel" both.

Order Processing Workflow:

When using Haravan integrated shipping carriers, the Ready to Ship status for orders will follow this automated workflow:

Step 1: Updating the Ready to Ship Status

If the seller uses both Anchanto OMS and Anchanto WMS:
- Once the order is physically picked, the status will be updated as Picked in Anchanto WMS.
- This will automatically trigger the Ready to Ship status update in both Anchanto OMS and Haravan marketplace.
If the seller uses only Anchanto OMS:
- After physically picking all products in the order, the seller must manually update the status as Ready to Ship in Anchanto OMS.
- This manual update will trigger the Ready to Ship status in the Haravan.

Step 2: Syncing Shipping Details -

Once Haravan store successfully updates the Ready to Ship status:
- A shipping label/AWB and tracking ID will be generated by Anchanto OMS.
- From there, the information will be synced to Anchanto WMS for further order processing if they are using Anchanto OMS and WMS as solution.
- The order status will be updated to "Delivered" in OMS once the seller updates the delivered status on Sales channel.

Order Splitting:
- The current integration does not support splitting orders.

Anchanto APP Status	Haravan Status	Details
New	Paid	When all items in the order are in stock, the order can be moved to the "Ready for Pick" status.
Partial	Paid	If any item is out of stock, the order will wait until the item becomes available in OMS as Partial. In Haravan status will be same as “Not Fulfilled"
In_transit	Shipped	Order is shipped and in-transit for delivery
Complete	Delivered	Upon successful delivery with Status as “Delivered”, the status is updated to "Completed" to Anchanto integrated carrier and same “Completed” status is updated in the OMS.
RFP	Paid	Order is fulfilled and ready to be Packed
Canceled/Cancel_in_Process	Cancelled	If the buyer cancels the order on Haravan, the cancellation status will be reflected there. *Orders can only be cancelled before reaching the "Packed" or "Ready to Ship" status.
Cancelled by Seller/ Cancelled_by_seller_inprocess	Not Supported	If the order is cancelled by seller in OMS, Wix order status will be updated to “Cancelled” *Orders can only be cancelled before reaching the "Packed" or "Ready to Ship" status.
Ready to Ship	Fulfilled	Order is packed and and ready to be picked up by carrier

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