Anchanto OMS & Prestashop Integration Guide

1. Integration Details 
2. Credentials Needed for Store Connection 
3. Best Practices for Product Data Synchronization with OMS 
4. Supported Features & Operations At store Connection
5. Catalogue Management
6. Inventory & Price Management
7. Order Management
8. Order Management – System Flow Overview
9. Order Management - Order Status Mapping

Systems Involved 

• Anchanto OMS (Anchanto Order Management System)
• Prestashop Marketplace

Countries Supported

1. Global

Supported API Version

• Version 3.0

1. API URL

2. API Key

How to get above details

• Access PrestaShop Admin Panel: Log in to your PrestaShop admin dashboard.
• Navigate to Webservice: Go to "Advanced Parameters" and then click on "Webservice".
• Create New Webservice Key: Click on the "+" icon (or "Add new webservice key") to create a new API key.
• Generate Key: Click the "Generate" button to create a unique API key.
• Configure Key:
  • Enter a description for the key, such as "OMS Integration".
  • Enable the key's status (make it active).
  • Grant necessary permissions to the resource, for example, "All" if you need access to everything, or specific resources if you need more granular control.
• API Key: The generated key is your API key, which will be needed for authentication when connecting your OMS system to PrestaShop.
• API URL: The base PrestaShop API URL is usually /api/ or /prestashop/api/ depending on your PrestaShop installation directory. You'll need to include this URL along with the API key in your OMS configuration.

• Auto sync the existing category attributes and products with basic details like product name, SKU, price, stock & first image from Prestashop to Anchanto OMS App once the seller connects their Prestashop account with Anchanto OMS account.
• As soon as the syncing process will start, the OMS will sync the orders from last 90 days from the Prestashop in Anchanto OMS.
• Once the sync process begins, OMS syncs at a rate of 1,000 SKUs every 15 minutes.

1. Manual Product Sync:

   • Sellers can manually sync group (variation) products from Prestashop to Anchanto OMS as needed.

2. Product Listing
   • Sellers can list the single (non-variation) & group (variation) products one by one using Anchanto OMS user interface or list & update using bulk upload and update (excel template) feature available in Anchanto OMS.

3. Price and Stock Updates:

   • Sellers can update product prices and stock levels from Anchanto OMS to Prestashop store.

Known Challenges

1. Product Update:

   • Auto update products from Prestashop store to Anchanto OMS is not available.

2. Product Status Management:

   • Sellers cannot activate or deactivate products from Anchanto OMS to Prestashop store.

3. Product Deletion:

   • • Sellers cannot delete products from Anchanto OMS to prestashop store.

4. Brand Authorization Requirement:

   • Sellers cannot sync brands from the Prestashop seller center to Anchanto OMS.

1. Auto sync inventory from Anchanto OMS to the Prestashop store as and when it changes in Anchanto OMS on a real time basis.
2. Sync inventory manually from Anchanto OMS to the Prestashop store using Sync Stock (if required).
3. Sellers can manage prices for all products individually via Anchanto OMS.
4. Price Mapping -

1. Automatic Order Sync:

   • Orders with the following statuses are automatically synced from Prestashop to Anchanto OMS every 30 minutes with statuses "Payment Accepted", "Processing Delivery", "Cancelled" "Shipped", "Delivered".

   • New orders sync every 5 minutes.

2. Manual Order Sync:

   • Sellers can manually sync orders through Anchanto OMS by navigating to:

     • OMS >> Integrations >> Ecommerce Sales Channels >> Prestashop Store (Connected) >> Sync Orders

3. Shipping Integration:
   • The integration supports "Self ship delivery" only.

Order Processing Workflow:

When using Prestashop integrated shipping carriers, the Ready to Ship status for orders will follow this automated workflow:

Step 1: Updating the Ready to Ship Status

• If the seller uses both Anchanto OMS and Anchanto WMS:

  • Once the order is physically picked, the status will be updated as Picked in Anchanto WMS.
  • This will automatically trigger the Ready to Ship status update in both Anchanto OMS and Prestashop marketplace.

• If the seller uses only Anchanto OMS:

  • After physically picking all products in the order, the seller must manually update the status as Ready to Ship in Anchanto OMS.
  • This manual update will trigger the Ready to Ship status in the Prestashop.

Step 2: Syncing Shipping Details -

• Once Prestashop store successfully updates the Ready to Ship status:
  • A shipping label/AWB and tracking ID will be generated by Anchanto OMS.
  • From there, the information will be synced to Anchanto WMS for further order processing if they are using Anchanto OMS and WMS as solution.
  • The order status will be updated to "Delivered" in OMS once the seller updates the delivered status on Sales channel.