Anchanto OMS & Amazon Integration Guide

1.  Integration Details 
2. Credentials Needed for Store Connection 
3. Best Practices for Product Data Synchronization with OMS 
4. Supported Features & Operations At store Connection
5. Catalogue Management
6. Inventory & Price Management
7. Order Management
8. Order Management – System Flow Overview

Systems Involved 

• Anchanto OMS (Anchanto Order Management System
• Amazon

Countries Supported

1. UAE
2. France
3. Australia
4. Japan
5. UK
6. Singapore
7. USA

Supported API Version

SP API (Multiple versions based on APIs)

To connect your Amazon store with Anchanto OMS, you will need Amazon Seller Central admin-level credentials, including:

1. Amazon Seller Account Username

2. Amazon Seller Account Password

Refer to the following Article for more details for detailed steps to connect your Amazon store.

'How to Connect Your Amazon Store to Anchanto OMS'

1. Use a Unique SKU for Each Product
   Every product in your store should have its own unique SKU (product code). This helps us sync your products correctly with the OMS. If two products share the same SKU, only one of them will appear in the system.

2. Keep Product Details Complete and Consistent
   Make sure your product information is complete on Amazon to sync seamlessly in Anchanto OMS without an error.

    

1. Automatic Product Sync from Amazon
   Once you connect your Amazon seller account with Anchanto OMS, your existing product categories and products are automatically synced. This includes basic details such as product name, SKU, price, available stock, and the primary product image.

2. Order Sync for the Last 90 Days
   When the sync process starts, Anchanto OMS automatically fetches and syncs Amazon orders from the past 90 days into OMS/OXM.

3. Controlled Sync Speed for Products
   During the product sync process, OMS syncs products in batches at a rate of up to 1,000 SKUs every 15 minutes to ensure stable and reliable data processing.

1. Manual Product Sync:

   • Sellers can manually sync group (variation) products from Amazon to Anchanto OMS as needed.

      

Known Challenges

1. Product list and update:
   • Currently, the product list and update is unavailable from Anchanto OMS to Amazon.

1. Real-Time Inventory Sync to Amazon
   Inventory is automatically updated from Anchanto OMS to Amazon whenever stock changes in Anchanto OMS, ensuring inventory remains accurate and up to date.

2. Manual Inventory Sync to Amazon
   You can manually push inventory updates from Anchanto OMS to your Amazon store at any time using the Sync Stock option.

    

   Known Challenges

   1. Price Update Limitation
   Updating product prices from Anchanto OMS to Amazon is currently not supported through the integration.

1. Automatic Order Sync

   New orders (Pending and Unshipped) are synced from Amazon to Anchanto OMS every 5 minutes to support timely order processing.

   Orders with Shipped and Cancelled statuses are synced every 30 minutes

2. Manual Order Sync

   Sellers can manually sync orders at any time from Anchanto OMS by navigating to:
   OMS → Integrations → Ecommerce Sales Channels → Amazon (Connected) → Sync Orders

3. Order Processing

   Sellers can process Unshipped orders directly in Anchanto OMS. Once an order is packed and handed over to the carrier or logistics partner, the order status can be updated to Shipped from the OMS.

4. Logistics Partner Support & Shipping Label Generation

   For self-ship orders, the integration supports deliveries using both Anchanto-integrated and non-integrated carriers.

   • When using an Anchanto-integrated carrier, the shipping label is generated and synced to OMS for printing and packing.

   In regions where Amazon Seller Flex is supported, orders are delivered through the Seller Flex program.
    

   • In this case, the shipping label is synced from Amazon once the order status is updated to Ready to Ship in Anchanto OMS.