Receive a Returned Order and Map an LPN in Anchanto WMS

Overview

Return Receiving confirms what physically arrived back at the warehouse. It supports full receipts, partial receipts and missing items. When LPN handling applies, you can map the returned stock to an existing LPN or generate a new one.

Step-by-Step Instructions

Open the return

1. Go to Returns → Pending Receiving → Search for and open the return order → The return opens. 
2. Go to the return → Choose Received if the full return arrived, or Not Received / Partial Received if any SKU is missing or partial → For a partial receipt, SKU-wise receiving opens.
3. Go to the return → Use Add Delivery Reference Number when a delivery reference must be captured → The reference is saved.

Enter the received quantity

4. Go to the SKU → Scan the SKU (Scan mode), or enter Received Qty (Manual / Check Box mode) → The received quantity is recorded.
5. Go to the SKU → For a partial return, enter only the quantity physically received, mark the remainder as Missing, and select a discrepancy reason → The discrepancy is recorded.

Map the LPN and confirm

6. Go to Scan LPN → Scan an existing LPN, or click Generate New LPN → The LPN is mapped. The container popup may appear. 
7. Go to Select Container Type For LPN → Scan or select the Container Type, review its details, and click Proceed→ The container is assigned. 
8. Go to the receiving screen → Review the received and missing quantities and click Confirm → Receiving is complete.

Important Notes & Limitations

• Received Qty cannot exceed Ordered Qty.
• Missing quantity does not move to Count & QC or Putaway.
• Before receiving, you can still use Modify Return, Reassign to Carrier or Cancel Order.