During return QC, you place each quantity into a Return LPN. You can generate a new Return LPN, reuse a valid existing Return LPN, or scan the original Outbound/Dispatched LPN where the flow permits. You can also split a quantity across several LPNs.
Step-by-Step Instructions
Generate a new Return LPN
- Go to the QC flow → Click Generate New LPN → The container prompt may appear.
- Go to Select Container Type For LPN → Scan or select the Container Type, review its details, and click Proceed→ The new Return LPN is created.
- Go to the LPN mapping → Map the required SKU quantity and click Confirm → The quantity is mapped to the new Return LPN.
- Go to the QC screen → Click Update → The QC result is saved.
Use an existing LPN
- Go to Scan or Enter LPN → Scan an existing Return LPN, or the original Outbound / Dispatched LPN when the flow permits → The LPN is selected.
- Go to the LPN mapping → Enter the quantity to place in that LPN and click Confirm → The quantity is mapped.
- Go to Scan or Enter LPN → To split a quantity, scan the next LPN and repeat until all quantity is assigned → The quantity is split across LPNs.
Important Notes & Limitations
- Generated Return LPNs appear in Return LPN Master.
Troubleshooting & Common Errors
| If the system shows this error | Follow these steps to fix it |
|---|---|
| "This LPN contains unusable products. Scan another LPN or generate a new one." | Scan another LPN, or click Generate New LPN, then click Confirm. |
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