Overview
When you can't make a final decision on returned stock yet, you can place it in Quarantine during Count & QC. It stays separated until you move it out of Quarantine and process it through Count & QC again.
Step-by-Step Instructions
- Go to Returns → Count & QC → Select the SKU and quantity that needs further review, then click Mark As Quarantine → The quantity is placed in Quarantine.
- Go to the Quarantine tab → Search for and review the quarantined return → The return is displayed.
- Go to the quarantined return → Click Move Out from Quarantine when a decision is available → The stock is released for QC.
- Go to Count & QC → Process the SKU again, select the final disposition, and click Update → The final disposition and LPN assignment are recorded.
Important Notes & Limitations
- When Skip QC at Return is enabled, Quarantine is bypassed.
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